DescriptionThe Role:
The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered.
The Water & Wastewater Regional O&M Management sub area is responsible for the regional operational management of water treatment and network assets and the associated delivery of water services through operational, maintenance and repair activities, while managing health and safety.
The Water/Wastewater Network Maintenance & Repair Team Lead has a remit over a geographical area and is responsible for overseeing planned and reactive maintenance and repair activities across the network infrastructure in a safe manner. The Network M&R Team Lead will be responsible for leading, supporting and developing a team of Network M&R Operatives and provide them with the necessary direction and skills in order to ensure the provision of maintenance and repair services across the water/wastewater network.
Out of hours working will be required and appropriate overtime and standby rates will apply. We are looking to stand up a panel in Limerick for all current and future vacancies. It is envisioned this panel will remain open for approximately 12 months.
While it is our intention to have roles streamed either water or wastewater consistently across the country in the future, initially there may be a requirement to work in water and wastewater depending on the requirements of your location.
Main Duties and Responsibilities:
Operational Responsibilities:
Responsible for leading and managing the performance of a team of network operatives across the across the water/wastewater infrastructure and to provide them with the necessary direction and skills in order to ensure the provision of services in a geographical area.
Ensure data capture on issues that are relevant to contribute to the development of operational, maintenance and repair plans.
As required you may be required to manage work relating to Mains Rehabilitation, Main laying, Connection and Meter Installations and other work on the Water Network
Responsible for the management and replacement of failed or failing assets e.g. repairs of bursts and leaks, water mains replacements, customer boundary box, valves, hydrants, meters and short pipe lengths.in order to deliver consistent customer service.
Manage and organise the maintenance and repair of newly commissioned / upgraded assets as required by undertaking appropriate site training and supporting adequate resourcing.
Develop the skills of team members through provision of coaching and training in all aspects of the operation of relevant works.
Safeguard the team works in accordance with defined levels of operational competence, hygiene code of practice, health and safety requirements and legislation, QA systems and standard operating procedures using the technology systems provided while ensuring all information is accurately reported and promptly recorded for audit purposes.
Responsible for undertaking and reviewing administrative tasks, including the review of timesheets, work orders, H&S records and inventory management using the technology systems provided.
Contribute to the development of task schedules and standard operating procedures for the provision of network services that maximise quality of output, efficiency and support the adoption of processes.
Responsible for monitoring and reporting KPIs for processes over which they have ownership.
Participate in out of hours and standby working as required.
Budget Management:
Responsible for the management of costs associated with the Network Maintenance & Repair team.
Co-ordinate the effective and efficient use of budgetary resources, through team meetings, productivity management, utilisation of vehicles, implementation of work tasks and monitoring of water network operations.
Customer and Incident Management:
Manage proactive and reactive activities to deliver consistent customer service.
Responsible for the investigation of complaints regarding water and wastewater services including various internal and external stakeholder engagement.
Responsible for inputting updates into the Uisce Éireann outage management system.
Support in the coordination of incident and emergency response, ensuring all health and safety standards are met and pollution classifications are consistent, in conjunction with the Pollution Control Coordinator.
Health and Safety:
Ensure all health and safety inductions are completed and that all equipment is provided, appropriate to the job and necessary calibrations periodically.
Responsible for the implementation of the Construction Regulations including undertaking of duties assigned under the Regulations, as per Uisce Éireann policies, safety statements and plans. Oversee policy implementation and best practice standards including safe working practices.
Ensure all health and safety and procedures are adhered to including risk assessments (Safe System of Work Plan), use of PPE etc.
Responsible for ensuring personnel have relevant safety skills, training and associated documentation, including Safe Pass cards and, where relevant, Construction Skills Certificate cards
Identify hazards and assess risks for Operational areas of responsibility.
Carry out any other duties deemed necessary and / or required which your line manager may reasonably request.
Knowledge, Skills and Experience:
Secondary education or equivalent work experience
Minimum of 3 years direct relevant experience of working in a similar role within water network & maintenance repair services
FETAC level 5 / QQI Level 6 Advanced Certificate or equivalent – Craft in apprenticeship such as: Craft of Mechanical Automation and Maintenance Fitting is desirable.
Team Leader skills including capability of building a high performing team and of developing people to realise their full potential and achieve results through effective coaching, delegation, and support.
Effective communication skills, to engage with a broad range of internal stakeholders and front-line employees.
Computing skills i.e., ability to create and interpret spreadsheets and databases.
An understanding of key network infrastructure (e.g., Control Valves, Pumps etc.) is an advantage.
An understanding of Trunk Main operations, Network Management, DMA Operability etc is an advantage.
Experience / understanding of working within a strong health & safety culture.
Full clean driving licence
Specialist skills and in-depth knowledge in water treatment and/or the maintaining and repairing of water abstraction and treatment assets is an advantage.
Experience of managing and controlling costs is an advantage.
Knowledge of managing process compliance is an advantage
Please note that there will be a requirement to be located within a reasonable distance from the assigned work area/asset in order to be able to respond to out of hours requirements in a timely manner.
Full, clean and valid Irish category B driving licence is minimum requirement. Additional Driving License categories an advantage. A clean driving licence is defined as meaning that the applicant has not been convicted of an offence under the Road Traffic Acts (other than an offence for which the penalty is the imposition of penalty points).
We are committed to providing a diverse and inclusive place of work and have a robust strategy and framework called ibelong to enable this. We are an equal opportunity employer and through our recruitment process we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender identity or disability.