We are seeking a Customer Service and Purchasing Administrator for our client, an Industrial Maintenance and Repair Provider. Reporting to the Operations Manager, you will be a key player in handling inquiries related to the company’s extensive range of products and services.
RESPONSIBILITIES
Customer Service:
* Provide accurate quotes from a comprehensive parts/products catalog to ensure efficient customer operations.
* Resolve daily inquiries and occasionally attend the customer site.
* Process and manage customer orders from initial inquiry to delivery.
* Fully support requests from the Operations Manager.
* Deliver a consistent high level of customer service.
Purchasing:
* Source and collect parts from local suppliers.
* Negotiate with suppliers and manage supplier relationships.
* Ensure purchase orders are loaded onto the site systems and expedite goods, materials, and services to meet delivery requirements.
Inventory:
* Maintain stock levels of fast-moving items around the customer’s site.
* Manage inventory data within ERP systems.
* Promote good housekeeping for an efficient working environment.
Others:
* Liaise with Product Category Owners.
* Create and maintain efficient management reports.
* Assist in maintaining Health & Safety standards.
* Contribute to continuous improvement processes.
* Handle any other administrative tasks required by the Operations Manager.
QUALIFICATIONS & SKILLS
* Good product range knowledge for MRO and engineering consumables.
* Knowledge of the stock management systems.
* Sales and customer relationship development skills.
* Good negotiating and purchasing skills.
* Good communication skills; sound literacy and numerical aptitude.
* Methodical and well-organised, with the ability to work well as part of a team within a fast-moving environment.
* Proficient in Microsoft Office including Excel/IT literate.
* Good attention to detail.
It is a two years contract in Askeaton, Co. Limerick.
Does it sound like you? Please feel free to get in touch with our friendly team!
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