General Manager Heating & Plumbing
Exciting Opportunity: Join a Leading Heating & Plumbing Trade Store!
Looking to take charge of a thriving business? Consider the role of General Manager Heating & Plumbing at a reputable Heating & Plumbing trade store.
You will have full autonomy over stock decisions, purchasing, staffing, and logistics, manage trading hours and collaborate closely with the managing director on operational matters.
If you're ready to make a significant impact, shape the business, and reap the rewards, this opportunity is for you. Prior experience in the Heating & Plumbing trade industry is a strong advantage.
Responsibilities
1. Manage day-to-day operational and administrative issues within the Company, including opening and closing the store, staff rostering, and security.
2. Achieve and exceed assigned business targets, sales budgets, KPIs, and cost control, demonstrating ambition and profit focus while liaising with the Managing Director daily.
3. Develop and manage team performance as a people manager.
4. Oversee merchandising and stock levels, ensuring accountability for stock loss and stock takes.
5. Analyze and interpret market trends, including visiting local competitors and monitoring media channels for opportunities to improve store performance.
6. Ensure exceptional levels of customer service and fully understand customer needs.
7. Maintain store presentation to the highest standard for customers and team alike, engaging with both regularly.
8. Ensure health and safety compliance within the store, addressing security issues and breaches.
9. Lead by positive example, being a role model for your team and customers.
10. Perform other ad hoc duties as assigned.
11. Manage profit and loss accounts, store KPIs, cash, and stock discrepancies.
We are looking for someone who has / is…
1. Previous experience as a Manager or high-level Assistant Manager.
2. Excellent customer service relationship builder with a passion for exceptional service delivery.
3. Strong communication, leadership, and training skills.
4. Motivated leader with a results-oriented focus.
5. Highly organized and capable of managing multiple projects and tight deadlines.
6. Business-minded, change-oriented, and proactive.
7. Team player, flexible, willing to learn and share.
8. Open to change in a fast-moving industry.
9. Passionate about technology and curious about innovation.
Apply Now!
Excellent Salary
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