Job Opening
Level 2 Managed Service Engineer
We are seeking a Level 2 Managed Services Engineer to provide expert technical support on support technologies and managed services. This is a hybrid role that requires client visits, so own transport and driving license are essential.
You will receive:
* Market leading salary
* Hybrid working arrangement
* Comprehensive benefits package
The ideal candidate will have:
* 4 years of experience in IT technical service and managed operations
* Own transport and valid driving license
* Strong understanding of vendor technologies including Cisco, NetApp, VMware, and Microsoft
* Knowledge of cloud, datacentre infrastructures, and networking
* ITIL foundation certification
* Excellent communication skills across all levels
* Ability to provide support and root cause analysis via phone, email, remote session, and onsite
* Monitoring, reporting, and administration of customer endpoint systems