Content Specialist | English (USA)
We are seeking a highly skilled Content Specialist to join our team. The ideal candidate will have excellent editorial judgment, a strong command of social media, and a deep understanding of trending news and topics.
Key Responsibilities:
* Review a range of content and topics, including news and entertainment from a diverse set of users, publishers, broadcasters, public figures, creators, and influencers.
* Identify and contextualize cultural trends and current affairs across a broad spectrum of themes.
* Apply review guidelines to content at scale, maintaining commitment to accuracy and consistency.
* Use editorial skills to identify edge cases or guidelines questions, escalating open questions or potential misalignments.
* Learn and use internal editorial tools and communications systems.
* Oversee selection decisions and respond to questions regarding guidelines or edge cases.
* Collaborate with our internal teams to improve user experience.
Requirements:
* Proven experience in social media, editorial, content creation, journalism, or digital media.
* Deep knowledge of the social media landscape, user-generated content, and text-focused conversation platforms.
* Experience with social discovery and/or social listening tools.
* Skills in editorial strategy and understanding of what makes digital content engaging and relevant.
* Excellent communication skills, both verbal and written, with strong orthography and grammar skills.
* Foreign language skills are a plus.
* Bachelor's degree required in Marketing, Advertising, Copyrighting, Journalism, or related field.
Benefits:
* Health Insurance
* 25 days Annual Leave
* Free meals/snacks onsite
* Extensive Training & Development
* Access to Covalen's Wellness Programs
* Tax Saver Travel Card
* Bike to work scheme
What We Offer:
As a valued team member, you'll play a crucial role in delivering customized BPO solutions, ensuring our clients achieve consistent high performance and meet their strategic objectives. Your expertise will contribute to our legacy of success in providing outsourced solutions for Fortune 500 companies.
Why Join Us?
We champion diversity and equality, anchoring our workplace cultures and creative minds. We recognize the collective strength found in the diverse backgrounds, skills, and experiences of our team members. Our commitment to fostering an inclusive environment transcends gender, marital status, family status, age, disability, sexual orientation, race, religion, and membership in the Travelling community.