About the Job
We are seeking highly motivated Brand Analysts to join our Amazon Vendor Services (AVS) team. As a Brand Analyst, you will act as a Strategic Account Manager, owning the client-facing relationship with supply partners and serving in an e-commerce capacity to drive their success.
Key Responsibilities:
* Identify, action, and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience in collaboration with other Amazon programs and teams.
* Execute tactical support requests for Vendor, such as issue troubleshooting, data reporting, supply chain, and catalogue management.
* BUILD strong relationships with the Vendor; be a trusted advisor and the central contact for their issues, questions, requests, escalations, and concerns.
* Liaise with other internal departments as necessary to resolve Vendor issues and questions quickly and with high quality.
* Teach Vendors how to be more successful on Amazon through training them on Amazon tools and policies and educating them on relevant growth opportunities in Amazon's ecosystem of products.
A Day in the Life:
* VENDOR MANAGEMENT: growing selection of products available to Amazon customers, driving traffic and conversion initiatives, promotion planning, identifying and resolving vendor-related issues.
* IN-Stock MANAGEMENT: inventory planning and sales forecasting, tracking purchase orders through to delivery, managing inventory sell-through, working with vendors on PO automation.
* CONTENT MANAGEMENT: improving product detail page content, developing and executing marketing and merchandising plans, improving customer experience onsite.
Requirements:
* Natural appetite for learning and ability to pick up new skills quickly.
* Strong analytical, relationship management, and organizational skills.
* Focused on identifying problems and creating solutions.
* Exceptional communication skills and proven track record of building positive working relationships.