DescriptionWe are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.
Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth.
We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level.
Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come.
The Role:
The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered.
The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. The O&M team is responsible for the national delivery of water and wastewater operational services through the operation, inspection, maintenance & repair of the water and wastewater treatment and network assets. The Regional O&M Team has a regional remit and is responsible for the regional operational management of water or wastewater treatment and network assets and the associated delivery of water/wastewater services through operational, maintenance and repair activities, while managing health and safety. The team is also responsible for the implementation of the regional operations, maintenance and repair plan that forms part of the national operations, maintenance and repair plan, contributing to the development, management, implementation and approval of same. Managing change and transformation activities is a key aspect of this team's responsibility particularly in the initial phases as the regional operations team splits into separate water and wastewater teams and ways of working are standardised.
Reporting to the Water Treatment Operations Team Lead, the Water Treatment Operator will have a remit over a geographical area and is responsible for the operation of treatment processes on the assigned treatment plants and carrying out routine maintenance activities on assets for an area, across a variety of sites as and when requested, in accordance with the task schedule.
The Water Treatment Operator (Shift) role operates on a 24/7/365 basis therefore working hours for this role will be on a shift rotation pattern. Following a period of training shifts will be assigned on a 24/7 basis year-round. Shifts will be 8 or 12 hours in duration and you will be required to cover day and night shifts. A shift premium will be provided in addition to base salary. Out of hours working will be required and appropriate rates will apply.
Main Duties and Responsibilities:
Support the operation of the water treatment processes, and carry out routine maintenance activities across a varied plant asset base
Operate and maintain assigned assets as required including controlling and adjusting assets, inspecting and monitoring assets, testing and calibrating equipment, maintaining assets, replenishing consumables etc.
Operate the water network including operating secondary treatment points on the network to deliver a consistent customer service and carrying out routine maintenance activities
Conduct asset checks and inspections to ensure early identification and resolution of asset problems, raising work orders on Maximo where required. Use electronic equipment as assigned, such as handheld units, PCs, Lone Working App as required
Check, record and monitor all necessary quality parameters
Conduct daily indicative operational checks and analysis as required and reporting results through appropriate systems.
Respond to SCADA/telemetry alerts in accordance with standards and procedures.
Support the implementation of process optimisation recommendations to improve treatment performance or to deliver efficiencies.
Promptly record and accurately report relevant information in relation to water treatment using the technology systems provided.
Meter reading as required
Maintain stocks of materials and chemicals ensuring reorder when necessary.
Support Customer Contact Centre with any customer issues/queries
Maintain onsite critical spare stocks, tools and equipment.
Ensure that all Mechanical, Electrical and Control Plant and Equipment is in good condition at all times and shall be responsible for its effective and efficient operation in accordance with all and any Technical Instruction and/ or Operating and Maintenance Manuals provided, and such further instructions as may be given by the Line Manager.
Take samples of the water/ wastewater, both before and after treatment, carry out all necessary laboratory analyses as set out in the relevant Technical Manuals and shall record all results obtained.
Supervise all maintenance and repair work carried and shall ensure that it is executed properly, efficiently and left in a completed and satisfactory condition.
General maintenance of all sewers, including rising mains, storm overflows, pump chambers, treatment plants and sites including all fencing, gates and buildings and ancillary facilities.
Be in attendance when new connections are being made if required.
Maintain interiors and exteriors of all treatment works, pumping stations, and other building in good repair and in a clean and tidy condition. In particular, all buildings shall be kept in a spotlessly clean condition on account of the nature and purpose of the Works.
Support in the operation of newly commissioned/upgraded assets as required including undertaking of relevant training.
Participate in out of hours and standby working as required.
Ensure compliance with work safety procedures and fully participate in any safety programme that may be implemented. Undertake duties in a safe manner and use such personal protective safety equipment or clothing on a daily basis as is suitable for the tasks
Perform duties under the Safety, Health and Welfare at Work Act, including;
Adhere to Construction Regulations including undertaking of duties assigned under the Regulations, as per Uisce Éireann policy
Identify hazards and conduct site risk assessments in advance of work activities
Apply safe work procedures and standard operating procedures
Use appropriate safety equipment and tools, including Personal Protective Equipment
Maintain site welfare facilities
Co-operate at site level with other Uisce Éireann personnel and with other service providers
Record all site matters, including accidents, incidents and near misses
Complete any corrective actions for Operational area of responsibility
Provide support in updating the Construction Stage Safety & Health Plan
Provide relevant information for the Safety File
Undertake all assigned health and safety training, including Safe Pass and, where relevant, Certified Construction Skills
Where necessary, seek guidance from Team Lead on the carrying out of site risk assessments
Control and record access to sites by other Uisce Éireann personnel and by external visitors and service providers
Update and Maintain the Safety File locally and send updates to Uisce Éireann’s ECM system.
General Duties and Responsibilities
Collaboration with key internal stakeholders across the UÉ business
Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards.
Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives.
Other duties as required.
Knowledge, Skills and Experience:
Secondary level education or equivalent work experience
Experience of working independently and as part of a team
Experience of using IT systems and a strong working knowledge of Microsoft Office e.g. Word & Excel
We keep each other safe - experience and understanding of working within a strong health & safety culture
Good basic knowledge of water and wastewater systems and practices is desirable
Strong problem-solving skills and drive to resolve issues promptly using initiative
Strong literacy skills
Full, clean and valid Irish category B driving licence is minimum requirement. Additional Driving License categories an advantage. A clean driving licence is defined as meaning that the applicant has not been convicted of an offence under the Road Traffic Acts (other than an offence for which the penalty is the imposition of penalty points).
Certification in Water/Wastewater Treatment Plant Operations preferred
Water Services Training Group qualification preferred
Plumbing or Electrical skills or training desirable
Experience working within Water Industry and /or other Utilities preferred
Experience of working with automated control systems such as SCADA is desirable
Experience of working with control systems and the servicing and maintenance of instrumentation installed on plants to automatically monitor and control processes is desirable
With full training and risk assessment, the role holder must have the ability to work in environments that may attract vermin, be noisy and require use of ear defence, require you to manage and handle hazardous chemicals with all of the necessary protective equipment, enter confined spaces where trained to do so.
A minimum of 1 years' experience Relevant Experience in a similar role in the water, utilities or similar industries would be an advantage but not essential
Proactive, with ability to work on own initiative and with others to ensure success in the performance of a team
Proven effective time management skills with the ability to prioritise and remain focused
We work better together - proven ability to create and develop good working relationships to facilitate the accomplishment of work goals, coupled with the ability to gain commitment from others
Excellent verbal and written communication skills with the ability to convey messages in a clear and concise manner
Ability to set up ongoing processes and procedures to collect and review information
Flexible with regard to working in a changing environment and the ability to adjust to new work structures, processes and requirements as necessary
Proactively identifying new areas of learning and using newly gained knowledge and skills on the job
Striving for quality and ensuring consistent high standards of work
Strong Computer skills with a proficient working knowledge of MS Word, Excel, PowerPoint and Outlook
This advertisement will remain open until further notice.
Please note that there will be a requirement to be located within a reasonable distance from the assigned work area in order to be able to respond to out of hours requirements in a timely manner.
We are committed to providing a diverse and inclusive place of work and have a robust strategy and framework called ibelong to enable this. We are an equal opportunity employer and through our recruitment process we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender identity or disability