Job Title: IT Support Engineer
Contract: €220/day+ | Dublin | Hybrid
Desired Skills:
Windows, O365, L1/2, AD, SCCM
Our client is currently seeking an IT Support Engineer to handle 2nd and 3rd-level support for on-site and remote teams in a multinational setting.
Responsibilities:
* Deliver advanced 2nd & 3rd-level support on a global scale for our client's end users
* Address intricate technical challenges spanning software, hardware, networking, and infrastructure
* Implement proactive solutions and preventive measures to minimize recurring issues and enhance overall system stability
Requirements:
* Hold a Bachelor's degree in Computer Science or a related field, or possess relevant industry certifications
* Have more than 5 years of experience in a comparable technical support role
* Demonstrate proficiency with desktop support technologies, including Microsoft Windows, macOS, Active Directory and SCCM
* Bring experience in working within a cloud environment, such as AWS or Azure
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