• Liaising with vendors regarding potential property instructions and sales progression.
• Actively involved in the sale of properties to meet office targets and Business Development.
• Responsible for making/confirming all appointments and inspections, liaising with buyers and solicitors.
• Involved with Valuation/Appraisals.
• File Management System, diary maintenance, attending all residential meetings.
• Filing and general compliance – BERs, signed Terms & Conditions, money laundering documentation.
• Attending and participating in all residential meetings.
• Compile brochures and advertising materials where the details to be included are provided by a licensee and the final proof signed off by the licensee.
• Provide brochures and marketing material to prospective buyers, material provided by a licensee or any other third party.
• Inform prospective buyers of how they can make an offer.
• Following up on viewings maintaining a KPI of 24 hours.
• Follow up on applicants within Reapit system & manage applicants.
• Providing an excellent level of customer service.
• Taking inbound/making outbound calls, dealing with email enquiries.
• Responsible for front of office duties including meet and greet/liaising with potential clients who call into the office.
• Confirm all appointments & inspections with negotiators and vendors if necessary.
• Update and maintain house list and collate same for distribution.
• Customer care responsibilities and administrative responsibilities.
Job Requirements
The ideal candidate will have the following skills:
• Min. 2 to 5 years previous experience within residential sales/Industry experience/sales.
• Must hold a PSRA licence/eligible to obtain a PSRA licence.
• Must have a full driving license and vehicle.
• Available for evening & Saturday viewings.
• First-rate customer service skills with an outstanding ability to liaise with vendors and buyers.
• A keen interest in residential sales.
• A positive attitude towards their work.
• Willingness to work as part of an interactive team.
• An ability to build and maintain good networks internally and externally.
• Demonstrate excellent communication both verbal and written skills and hold excellent interpersonal skills.
• Possess self-management skills and the motivation to efficiently plan and organise their own work time.
• Assess priorities within their own work area.
• Handles routine work with limited supervision.
How to apply: Please send your updated CV and Cover letter to Human Resources at careers@lisney.com. Please reference LIS/ResidentialNegotiator122024.
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