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Base pay range
We are looking for a dynamic and experienced Store Performance Manager to lead and energize a high-performing retail team. This role requires a strategic thinker and hands-on leader who is passionate about driving operational excellence and delivering superior customer experiences.
As a Store Performance Manager, you will take ownership of the store's overall performance, ensuring it achieves operational and financial targets while maintaining a collaborative and motivated team culture. This position offers the opportunity to lead with impact, inspire your team, and contribute to the success of a growing organization.
Key Responsibilities
1. Drive a culture of excellence by promoting company values and creating a positive team environment.
2. Lead by example, providing outstanding customer service and encouraging your team to do the same.
3. Ensure full compliance with operational standards, policies, and health and safety regulations.
4. Develop, coach, and mentor your team to maximize their potential and ensure high levels of engagement.
5. Monitor and analyze key performance metrics, using insights to develop strategies that enhance store results.
6. Manage day-to-day operations, including stock control, budgeting, and profit and loss accountability.
7. Collaborate with senior management to align store goals with broader organizational objectives.
8. Oversee team scheduling and resource planning to ensure smooth and efficient operations.
9. Identify opportunities for process improvement and implement solutions to boost efficiency and performance.
10. Actively resolve challenges, maintaining a calm and proactive approach in a fast-paced environment.
Skills and Experience
1. Proven leadership experience in a retail environment, managing teams of 10 or more.
2. Strong decision-making skills, with the ability to prioritize and adapt in a dynamic setting.
3. Demonstrated success in achieving sales targets and driving team performance.
4. Experience with operational planning, budgeting, and stock management.
5. A natural motivator with excellent communication and interpersonal skills.
6. Ability to analyze performance data and translate insights into actionable strategies.
7. Commitment to delivering exceptional customer experiences.
This role is ideal for a confident and capable leader who thrives in a busy retail environment and is ready to make a meaningful impact.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management
Industries
Staffing and Recruiting
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