A natural leader with a desire to deliver exceptional levels of service in a highly guest-focused environment.
The ideal candidate will have:
* Exceptional Guest Care;
* Superb attention for detail;
* Minimum of 2 years' experience in a similar role with 4/5 star hospitality experience;
* Strong food and beverage background;
* Committed to delivering high levels of guest service;
* Excellent communication and interpersonal skills;
* Flexibility, reliability and enthusiasm;
* Ability to work on your own initiative and as part of the team;
* Background in delivering training;
* Be standards driven; and
* Recognised qualification desirable.
The Role
* Ensure a professional, friendly and courteous service to all guests;
* Ensuring that service is delivered in accordance with agreed standards and goals;
* To be familiar with Resort product offering (i.e. the menu, beverages, wine list, etc.);
* To ensure the all areas are properly prepared and set-up prior to and after service;
* To respond appropriately to the requirement of the business;
* To carry out cash handling and stock procedures in accordance with Company policy;
* Work varying shifts including morning, afternoons and evenings;
* To liaise with and assist in departments as required.