Job Title: Admin/Sales Person
Full-Time Position at Foot Focus Podiatry Clinic
We are looking for a skilled and empathetic individual to join our team as an Admin/Sales Person. This role requires excellent communication skills, both written and verbal, with the ability to build strong relationships with patients.
The ideal candidate will be highly organised, proactive, and flexible, with a positive outlook on life. They will be responsible for providing exceptional customer service, answering patient inquiries, and assisting with administrative tasks.
About the Role
Front Desk Receptionist & Sales/Follow-up Team Member
In this role, you will be the initial point of contact for our patients, setting the tone for their entire experience. You will work closely with our clinicians to ensure that patients receive exceptional care and achieve their health objectives.
You will also be responsible for assisting patients over the phone, addressing their concerns and inquiries promptly.
Key Responsibilities:
* Holding empathetic conversations with prospective patients in person and occasionally over the phone.
* Ensuring all patients feel warmly welcomed and remembered.
* Answering patient questions with authority, increasing the likelihood of booking an appointment and reaching goals.
* Learni ng necessary skills quickly.
* Executing tasks efficiently.
* Organising schedules and clinicians' tasks.
* Paying attention to detail.
* Demonstrating persistence and determination.
* Being proactive when situations call for it.
* Attending to unspoken needs of patients and colleagues.
* Being adaptable and resourceful.
* Having computer literacy and willingness to learn new IT-based and other skills.
What We Offer:
* An amazing work environment with supportive staff, friendly patients, and a fun atmosphere.
* Ongoing support and training to help you achieve your professional goals.
* An opportunity for personal development in a supportive environment driven by its strong culture and values.
* A competitive salary that can grow as the clinic does, reflecting your impact.
We Are Looking for Someone Who:
* Has a positive attitude and a passion for delivering exceptional customer service.
* Is highly organised and able to multitask with ease.
* Can work well under pressure and adapt to changing circumstances.
* Has excellent communication and interpersonal skills.
* Is committed to ongoing learning and professional development.
How to Apply:
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application through our website or fill out the form below.
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