We're Hiring- Operations Assistant Reporting to the Airport Manager, we are looking for talented Operations Assistant in Dublin Airport. You will be expected to assist in other areas of Operations in Eastlands or Terminals as required, that could include, but is not limited to, customer service desk, Que management, driving, vehicle preparation and audits. This is a Full-Time, Permanent role which requires flexibility and availability for shift work Monday to Sunday between business hours 5am to 1am. Benefits: * Competitive Salary * Starting 29 holidays (including bank holidays), increasing with length of service * Medical refund scheme * Enhanced statutory sick pay * 1.5% employer matched Pension scheme * Enhanced Maternity and Paternity benefits * Access to Hubex benefits and discounts platform * Life Assurance x2 basic salary * Employee Assistance Programme * Opportunities for career advancement and professional development * Voluntary flu vaccination voucher * Bike to Work Scheme Key Responsibilities: * Key management * Weekly vehicle stock checks * Vehicle Tracker anomalies - daily reports and follow ups * Overdue rentals - follow up and extensions * Tax disc management * Preparing keys and document for on-fleeting team * Customer service queries and post rental follow up/communication with customers. * Updating pre-closed contracts daily * Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues. * Ad hoc fleet admin duties Your skills: * Strong organizational skills are required for this role. * Strong decision making ability. * Enthusiasm and an ability to work on own initiative is essential, managing a busy workload. * Ability to deal with demanding and challenging situations is necessary. * Fluent English, spoken and written with excellent telephone manner. * Must be proficient in Microsoft office with an emphasis on Microsoft Excel * You must hold a full category B driving licence for a minimum of 2 years. * Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues. Why choose Europcar? We provide a working environment for our colleagues that nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to - and benefit from - our success. Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development. **Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons ** EMG Skills: Administration Operations customer service driving operations Benefits: Pension & healthcare.