Job Summary
The Supervisor Training Compliance is responsible for the creation, coordination, and implementation of learning solutions across our client site, including administration of curricula.
Key Responsibilities
* Partner with business to ensure curricula adequately reflect job responsibilities and compliance-based activities.
* Monitor process, progress, results, and design feedback loops into their work against measured goals.
* Provide support to ensure personnel are qualified and capable, which includes personnel fulfilling compliance requirements and continually increasing their contribution to the business.
Roles and Responsibilities
TC Portfolio Management
* Identify, analyze, and determine solutions regarding learning gaps.
* Define requirements for personnel qualification in assigned business area/function; ensure implementation and ongoing maintenance.
Client Management
* Actively participate in area/function project and process teams.
* Analyze/understand the assigned business area/function, including business goals, job titles and descriptions, key duties, and responsibilities.
Curriculum Architecture and Assignment
* Identify target audience for specific learning intervention.
* Create and maintain duty-aligned curricula with business partners and support curricula owners in the business.
Requirements
* 2 years of experience managing people or teams in L&D.
* Experience in technical writing.
* Demonstrated program/project management skills.
* Experience with learning & development and SOP business processes.
* Demonstrated ability to establish strong business relationships.
* Demonstrated ability in communication, conflict resolution, judgment, and managing complex issues.
* Ability and willingness to challenge business partners regarding ways to use learning interventions to most effectively meet business requirements.
Preferred Qualifications
* Experience working in a GMP-regulated environment.
* Experience working in a Pharma/healthcare/lifesciences/compliance sector.
* Experience in business area/function as well as knowledge of companion tools used to execute broader business processes (such as CAPA tools/Track Wise, document repositories/Veeva Quality Docs).
* Experience in supplier oversight.
Education Requirements
* Bachelor's Degree or 2+ years of experience in a Learning & Development role.