**Operations Manager Job Description at Prestigious Hotel**
We are seeking an experienced and dynamic hospitality professional to oversee the day-to-day operations of our 4-star hotel in Co. Wexford, ensuring exceptional guest experiences and efficient service delivery.
Responsibilities:
* Oversee the daily operations of all hotel departments, ensuring smooth and efficient service.
* Lead and support department heads in maintaining high standards of guest satisfaction.
* Implement operational strategies to optimize efficiency and profitability.
* Monitor service quality, address guest feedback, and drive continuous improvement.
* Ensure compliance with health, safety, and hygiene regulations.
* Assist in staff training, development, and performance management.
* Work closely with senior management to achieve business goals and enhance brand reputation.
Requirements:
* Proven experience as an Operations Manager or in a senior management role within the luxury hotel sector.
* Strong leadership, organizational, and problem-solving skills.
* Ability to multitask and thrive in a fast-paced hospitality environment.
* Excellent communication and interpersonal abilities.
* Strong understanding of hotel operations, guest service standards, and financial management.
* Flexibility to work evenings, weekends, and peak business periods as required.