Job Title: IT Support Associate
Salary: Up to €33,500 depending on experience.
Location: Dublin
Reporting into: CTO
About the Team:
At CBTax, our IT function is the quiet powerhouse behind our award-winning consultancy. Led by our forward-thinking CTO, the IT team ensures our people, systems, and security run like clockwork. No glitches, no drama. We're a lean, agile team that values initiative, collaboration, and innovation. Whether supporting workers across multiple offices or spearheading new tech projects, you'll help keep the business moving. You won't be a small cog in a big machine, you'll be integral, visible, and trusted from day one.
About the Role:
This is a hands-on IT support role focused on maintaining systems and supporting users across our offices. You'll work directly with the CTO and contribute to a variety of technical projects and daily operational support activities. There may be occasional travel to other CBTax locations.
In this Role, You'll:
1. Maintain and monitor network and Wi-Fi performance
2. Provide desktop and hardware support for staff
3. Troubleshoot technical issues (software/hardware)
4. Set up systems for new starters (mailboxes, access, security)
5. Ensure systems are up-to-date and secure
6. Participate in daily CTO stand-ups and project check-ins
7. Work on ad hoc projects and compile daily updates for the CTO
We're Seeking Someone with Experience Including:
1. Up to 2 years in an IT support or similar role, or a recent graduate
2. Basic knowledge of networks, software, and hardware setups
3. Strong troubleshooting and problem-solving skills
4. Experience supporting end-users and managing small projects
5. Familiarity with security and system monitoring is a plus
You Might Thrive in this Role if You:
1. Are organised and can prioritise multiple support requests
2. Have excellent communication skills and a consultative mindset
3. Are self-assured, proactive, and calm under pressure
4. Are willing to travel ad hoc (driving licence is a plus)
5. Are looking for a fast-paced, supportive environment to grow your IT career
Compensation, Benefits, and Perks:
1. Performance bonus
2. 5% employer pension contribution
3. Bupa healthcare
4. Electric Car Scheme and Cycle to Work Scheme
5. Tech Scheme – access to latest hardware
6. Flex Benefits – customise your perks
7. Excellent employee incentives and recognition
About CBTax:
CBTax is an award-winning tax consultancy specialising in R&D claims and other tax-saving initiatives. As the fastest-growing tax consultancy in the UK, we aim to become the leading R&D practice across the UK and Ireland. With multiple accolades, including Business of the Year 2021 and Fast Track Firm of the Year 2022, we continue to grow with offices in Dublin and Manchester, complementing our Head Office in Northamptonshire.
Inclusivity Statement:
We welcome applications from people of all backgrounds. If you have a disability, let us know how we can accommodate you during the recruitment process.
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