Job Summary
As a Client Analyst, you will be part of a dynamic team that drives positive change in the financial industry. You will have the opportunity to work with global capital markets and contribute to the success of our business model by offering a wide range of products, services, and technologies for security, transparency, and integrity on the markets.
About Us
Deutsche Borse Group is one of the world's leading exchange organisations and an innovative market infrastructure provider. Tracing its origins to 1585, we have a rich history of innovation and growth.
Responsibilities
* Work as part of a team to manage client relationships and Global Fund Operations.
* Execute orders, subscriptions, redemptions, and switches, as well as transfers and settlements.
* Investigate and resolve client queries and issues.
* Monitor and follow up on client orders to ensure timely settlement.
* Provide excellent service and drive customer satisfaction.
* Be risk-aware and take steps to minimize errors.
* Escalate issues to management as necessary.
Requirements
* A minimum of 3 years' experience in the funds industry.
* Strong ability to multitask and adapt to change.
* Proactive with strong organisational skills and the ability to work independently.
* Excellent problem-solving skills and communication skills.
Benefits
We offer a dynamic and international working environment, hybrid working model, attractive benefits, and a broad variety of career opportunities.