Customer Service Administrator (Co Laois) Our client, a leading manufacturing company based in Co Laois, is seeking a detail-oriented and customer-focused Customer Service Administrator to join their team for an initial contract role with the view to a permanent position. This role involves handling customer inquiries, processing orders, and ensuring a smooth customer experience. The ideal candidate will have excellent communication skills and a proactive approach to problem-solving. Duties: Enter and process customer orders accurately and promptly. Answer customer queries via phone and email, providing updates and information on orders. Handle and resolve customer complaints in a professional and timely manner. Set up and maintain customer accounts. Maintain accurate records and support internal teams as needed. Requirements: 2 + years experience in a similar role. Proficiency in Microsoft Office (Word, Excel, Outlook). Strong customer service and communication skills. Ability to work in a fast-paced environment and manage multiple tasks. Strong attention to detail and accuracy. Ability to understand and process customer orders efficiently. Ability to prioritize tasks effectively. Friendly, courteous, and professional attitude. Experience using an ERP system is an advantage. Whats on Offer: Competitive salary and benefits package. A supportive and collaborative work environment. Opportunities for professional development and growth. For additional information and a confidential discussion on this and similar opportunities contact: Gemma Butler on All applications will be dealt with in the strictest confidence and your CV will never be released without your prior approval. Job Ref Number: 12940 #ORjobs Skills: Customer Service Customer Care Admin