NYX Hotels is giving laidback luxury: we are THE destination! Our NYX team (we call them City Lovers!) is a diverse bunch of vibrant people, who are on a mission to make NYX the first-choice for guests looking for a high-end stay with a unique, urban feel. NYX Hotels is a part of the Leonardo Hotels UK&I portfolio.
As a Night Porter and City Lover at NYX Hotels, we want you to bring your fun and dynamic vibe to the Hotel with you every day. Working within the Front Office & Accommodation team, you will ensure our guests expereince a clean and well maintained stay. You’ll think creatively to offer five star guest service and go above and beyond to ensure every guest’s stay is electrifying!
Some of the perks our City Lovers enjoy include:
1. Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
2. Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
3. Meals on duty
4. Talent referral scheme: earn yourself a bonus for recommending a friend to join us
5. We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
6. The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
7. Ongoing job-related training programmes with clear paths for progression
If you’re our ideal Night Porter, you will:
8. Be yourself!
9. Be a vibrant city lover for guests and ensure they feel welcomed to the world of NYX Hotels
10. Clean and Maintain Public areas
11. Motivate and collaborate effectively with your colleagues in the hotel; and don’t be shy to share your knowledge with new starters in the team!
12. Be a dependable and reassuring influence for guests
13. Have exceptional organisational skills with the ability to multitask
14. Assist the Front Office on reception
15. Assist Accommodation with room requirements
Why come join us?
We look after our City Lovers just as well as we look after our guests. Once you’re part of the NYX team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story
NYX Hotels are a new generation of hotels: reflecting the unique vibe of the city, each hotel stands out with a distinctive design concept by celebrating local art. NYX Hotels is part of the Leonardo Hotels brand, which operates over 50 hotels across the UK & Ireland. There are so many plans for major expansion over the next few years’; there’s never been a more exciting time to join us!