Join to apply for the Junior Instructional Designer role at HelpGrid.
The Junior Instructional Designer will support our instructional design team in creating effective learning solutions for our organization.
Main Responsibilities:
* Support the development of e-learning modules, job aids, and training materials under the guidance of our senior designer.
* Assist in storyboard creation and content organization.
* Help maintain and update existing training materials.
* Participate in project meetings and contribute creative ideas.
* Perform quality assurance reviews of learning materials.
* Create basic graphics and multimedia elements for courses.
* Help organize and maintain the digital asset library.
* Assist in gathering and analyzing feedback from learners.
* Document processes and maintain project files.
* Support the administration of the Learning Management System (LMS).
Required Qualifications:
* 2 years of experience in instructional design or related field (internships count).
* Basic knowledge of instructional design models (ADDIE, SAM, etc.).
* Familiarity with e-learning authoring tools (Articulate Storyline, Rise, or similar).
* Strong written and verbal communication skills.
* Basic proficiency in Google Suite.
* Attention to detail and organizational skills.
* Ability to work collaboratively in a team environment.
* Understanding of accessibility standards in e-learning.
* Previous experience in education or training.
Technical Skills:
* Google Suite.
* Basic graphic design tools.
* Learning Management Systems.
* Video conferencing platforms.
* Project management tools.
Core Competencies:
* Eagerness to learn and grow professionally.
* Strong organizational skills.
* Ability to follow instructions and accept feedback.
* Good time management.
* Creative problem-solving.
* Team collaboration.
* Experience with Learning Management Systems.
* Basic knowledge of HTML and CSS.
* Familiarity with graphic design principles.
* Experience with video editing software.
* Basic project coordination.
* Attention to detail.
Why You’ll Love It Here:
* Full-time: Working hours according to the US EST time zone (may vary as operations work on a shift rotation).
* Work from home—Work from where you are happiest!
* 2 consecutive days off every week. Weekends off are not guaranteed, but we strive to keep things balanced!
* Become part of a vibrant, supportive team that feels like family.
* Be part of a growing company where your ideas matter.
* Competitive pay and incentives to reward your hard work.
Bring Your Own Device (BYOD): This position requires you to provide your own equipment and workspace.
* Must have verified internet service (secure, reliable and dedicated high speed is required to support business needs), at least 50mbps speed. An established dedicated work area (desk, chair, electrical outlet, direct LAN connection) is required.
* Must have a backup for both, internet and power.
Hardware/Software Requirements:
* Processor: Intel Core i5 or greater.
* Memory: 8GB RAM or greater.
* USB headset.
* No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop).
We’re All About Fairness! We welcome everyone, no matter who you are or where you come from. We believe in creating a workplace where everyone feels safe, respected, and valued.
The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties and requirements of the job.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Education and Training
Industries
Technology, Information and Internet
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