Technical Support Agent - German Language
We are currently recruiting fluent German speakers to work in Technical Support as entry-level Customer Support Technical Agents working with German Business to Business (B2B) queries.
About the Role
This is a great opportunity for individuals looking to develop transferable skills in customer service, IT troubleshooting, problem determination, teamwork, and quality control. Full training and support are provided, including relocation assistance if necessary.
Key Responsibilities
* Answer incoming contacts via phone, mail, and ticket system promptly and professionally.
* Resolve B2B customer queries using relevant tools and systems.
* Work towards achieving individual and team-specific goals.
* Assist with mentoring new hires.
Essential Competencies
* Interest in working with IT.
* Good customer service and communication skills.
* Fluency in English and German.
* Friendly and outgoing manner.
What We Offer
* 32,000 Euro salary plus bonus.
* Full training provided.
* Career progression opportunities.
* Casual social atmosphere.
Relocation Assistance
Our team has experience relocating the best candidates from all over Europe and will help you with anything you need to know about living, working, and having fun while in Ireland.