We have an exciting opportunity for a Duty Manager to join the Clayton Hotel Ballsbridge team.
About the Role
Reporting to the Operations Manager, the Duty Manager will be responsible for overseeing the running of key hotel functions and supporting the General Manager and Deputy General Manager in their roles.
Main Responsibilities:
* Oversight of hotel operations
* Ensuring quality and standards are consistently met
* Anticipating guest needs and proactively managing expectations
* Assisting with daily operations management and delivering exceptional guest service from each department
* Prompt resolution of customer issues
About You
To be successful in this role, you will have:
* Previous supervisory experience within the hospitality industry
* Excellent customer service skills
* A passion for your role and department
* A mature and pleasant manner when interacting with customers and colleagues
* The ability to upsell all areas of the hotel and other hotels in the group
About Our Culture
Dalata Hotel Group is Ireland's largest hotel group, with a number of exciting positions available. We lead through our values of Our People, Our Fairness, Our Service, and Our Individuality. If you have the right attitude and energy, you will have great opportunities to progress within the group. We offer a supportive and fair working environment, unique training programmes, and a chance to develop your talent and pursue a fulfilling career.