Job Title: Deli Assistant
Summary
We are seeking a highly motivated and customer-focused Deli Assistant to join our team at SPAR Carrickmines Manor Dublin. The successful candidate will provide exceptional customer care, maintain high standards of food hygiene, and work collaboratively as part of a team.
Key Responsibilities:
* Serve customers in a friendly and efficient manner, providing an exceptional standard of customer care.
* Communicate with customers in an effective and welcoming manner, responding to their queries and resolving any issues promptly.
* Deal with customer complaints in a professional and pleasant way, referring complex matters to the Store Manager where necessary.
* Maintain knowledge of current deli sales and promotions, assisting customers with queries and providing recommendations.
Operational and Store Presentation:
* Maintain the deli area and equipment to the required level of hygiene, adhering to Food Hygiene Policy and procedures.
* Ensure products are stored and displayed in line with food hygiene policy and merchandising policy, minimizing waste and optimizing stock levels.
* Conduct stock takes as instructed by the Store Manager, accurately recording and reporting on inventory levels.
* Comply with food hygiene practices in line with HACCP regulations, ensuring a safe and healthy environment for customers and colleagues.
* Take care of your health and safety, as well as that of your colleagues and customers, identifying and mitigating risks and hazards.
Requirements:
* Excellent interpersonal and communication skills, with the ability to work effectively with colleagues and customers.
* The ability to use initiative, make sound judgments, and take decisions independently.
* A self-motivated and proactive approach, with a focus on continuous improvement and excellence.
* Good attention to detail, with the ability to maintain accurate records and reports.
* Knowledge of food hygiene would be beneficial, but is not essential for this role.