Job Description:Direct Sales AdvisorDublin (Hybrid working options)PermanentFull Time (37.5 hours per week)We consider all types of flexibility, including locations, hours and working patterns.We make health happenThe purpose of the Direct Sales Consultant role is to drive sales of Bupa Global's Private Medical Insurance plans from inbound calls into the direct sales team.
This role will focus on solving complex queries and ensure first rate communication to the brokers or customers throughout the sales and issue resolution process.
How you'll help us make health happen:Take inbound calls from our members in a fast-paced environmentEnsure each customer has a great experience whether it's the first call of the day or the lastIntroducing our tailored products and services to suit the needs of our customersAccurately maintain our customer database, ensuring all conversations are documented and actions are recordedEnsure product and service knowledge is always current and up to date to correctly educate intermediaries and consultatively sell products.Use sales and negotiation skills to correctly assess the members' needsKey Skills / Qualifications needed for this role:Sales background, or relevant transferable skills and knowledgeExperience of legal and regulatory frameworksExperience in negotiating and managing high value contractsThe ability to influence and explain complex information in a simple mannerExcellent interpersonal, communication and influencing skillsAbility to speak a second European language would be beneficialWhy Bupa?We're a health insurer and provider.
With no shareholders, our customers are our focus.
Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
We make health happen by being brave, caring and responsible in everything we do.