Data Moderation Associate Location: Dublin 3.
Do you want to be part of a success story?
Cognizant has been a tremendous success story globally over the last 20+ years.
It is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.
We run a multilingual Customer Support and Content Review Centre for Technology Clients in Dublin.
It is an instantly recognizable, global iconic brand and a place where employees learn, collaborate, and help improve a digital product used by over a billion people worldwide
You will be part of a rapidly growing multilingual team and will work alongside other internal teams for a leading online multinational company to respond to requests and assist in the success of this project.
We are committed to investing in our people.
We offer a range of training programs at the start and throughout your career with Cognizant to increase your depth of knowledge on world-class platforms and tools.
You will have an opportunity to collaborate with a wide variety of stakeholders, both locally and globally.
Our Benefits include: Attractive salaryPerformance based bonus schemePermanent contractRewards schemePrivate Medical InsuranceCompetitive maternity benefits of 12 weeks paid LeaveLife assuranceRequirements: Fluency in English and the required role languageGeneral country specific knowledge for the country you will supportBe eligible to work in Ireland (Stamp 4, Stamp 1G or EU passport)Computer fluencyExcellent verbal and written communication skills.
Customer engagement is the critical part of this roleReview data to assess accuracy against client policiesEngage with business, predominantly via outbound phone calls, to verify their information and update client platforms as appropriateAdhere to all compliance requirementsAbility to work effectively in a dynamic and fast paced environmentKey success factors for this role are adaptability and flexibility, attention to detail, an ability to focus on repetitive tasks, excellent communication skills, an ability to make judgement, and a problem-solving nature.
We offer interesting work at a globally admired technology company, an attractive compensation package, valuable training, and career progression opportunities across the globe.
Previous experience in a similar role is desired but not required.
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