The Metropole Hotel is seeking to recruit an experienced Full-Time Receptionist to join their team. If you have experience in guest-facing roles and love dealing with guests, then this is the role for you.
FULL-TIME ONLY
GREAT BENEFITS
This is an opportunity to join a hotel group where learning and development, and internal promotion are key to how we work.
The main duties will include:
1. Checking in and out of guests
2. Answering calls and relaying messages to staff and guests
3. Balancing guests' accounts
4. Providing excellent customer service for our guests
The ideal candidate:
1. Previous experience in a guest-facing role, preferably in a hotel
2. Good communication and IT skills
3. A passion for delivering excellent customer service
Benefits:
1. Competitive rate of pay
2. Relocation Assistance
3. Access to our Company Pension Scheme
4. Death in Service Benefit
5. Employee referral bonus
6. Friends & Family discounts across our restaurants
7. Special rates in our hotel accommodation
8. Paid internal and external training days
9. Access to Trained Mental Health First Aiders
10. Team Member Social & Wellbeing Events
11. Team Member Annual Awards, Service Recognition, Monthly Team Member of The Month
12. Meals on Duty
13. Assistance with Leap Cards
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