First Digital Finance Corporation (FDFC) is a fin-tech company building disruptive and innovative products in retail credit for Southeast Asia.
The company operates BillEase, the top-rated, buy now pay later (BNPL) platform for merchants and their customers in the Philippines with more than 1m downloads.
Vision: Build financial services that delight and enable consumers
Mission: Use software and AI and to build financial products that are at least 10x better than status quo for our customers
The Role
You will be responsible for :
* Conduct analysis of current business processes and systems to identify areas for improvement.
* Work with cross-functional teams to understand business requirements and translate them into functional system specifications.
* Develop and maintain a deep understanding of our business operations, systems, and processes.
* Collaborate with IT teams to ensure that system designs align with business requirements.
* Conduct user acceptance testing to ensure system designs meet business requirements.
* Develop and maintain detailed documentation of business requirements, system designs, and testing results.
* Communicate effectively with stakeholders across the organization, including senior management, to ensure project objectives are met.
* Proactively identify opportunities for process improvement and provide recommendations to the business.
* Monitor system performance and identify areas for improvement.
* Examine current and new business procedures.
* Identify effective solutions for business software system issues.
* Report common patterns, questions, and other issues to management.
* Recommend solutions for improving and restructuring company procedures.
* Assess company performance, information, and plans by conducting regular tests and analysis.
* Monitor company systems status and report any progress or changes.
* Research and estimate the costs of upgrades and improvements.
* Establish specifications for new projects by developing project goals, phases, and budgets.
* Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
* Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
* Improves systems by studying current practices; designing modifications.
* Recommends controls by identifying problems; writing improved procedures.
* Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.
* Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
* Maintains system protocols by writing and updating procedures.
* Provides references for users by writing and maintaining user documentation; providing help desk support; training users.
* Maintains user confidence and protects operations by keeping information confidential.
* Prepares technical reports by collecting, analyzing, and summarizing information and trends.
* Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
* Contributes to team effort by accomplishing related results as needed.
Ideal Profile
* You have a Bachelor's degree in Business, Information Technology or related field.
* You have 2+ years of experience in business analysis or system analysis.
* You have a great understanding of (SDLC) software development lifecycle methodologies.
* You have great understanding of SQL, API, OpenAPI (swagger), BPMN, and Microservice architecture.
* You have experience working with cross-functional teams to translate business requirements into system specifications.
* Must have experience in the fintech industry, MarTech, and CRM systems
* You have strong analytical and problem-solving skills.
* You have strong attention to detail and ability to work independently.
What's on Offer?
* Join a well known brand within the Financial Services Industry
* Flexible working options
* Excellent career development opportunities