Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.
We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.
Summary:
* This is an amazing opportunity for someone to jump in and lead exciting programs in our Protect vertical working on cutting-edge SmartHome cameras with world class features and analytics.
* The Senior Program Manager will work with a high performing program team within Vivint Smart Home’s Innovation group as they look to deliver innovative and leading Services via technology (incl software, hardware, analytics and strategic partnerships).
* The Senior Program Manager will lead a single program or multiple programs depending on size and complexity including multiple project streams across Vivint’s Innovation Center teams (product management, hardware and software engineering, UX, design, QA) as well as Vivint’s broader operational groups (supply chain, operations, IT, marketing, Finance).
* At the fundamental level, the Senior Program Manager’s role in Vivint is to lead a broad cross-functional project team and manage scope, budget, schedule and quality with high order ability to bring people and teams together, identify risks, necessary tradeoffs to maintain track with program goals and negotiate between those stakeholders to deliver a product that will meet our business goals to delight our customers, provide peace of mind and be business accretive.
Primary Responsibilities:
* Accountable for the plan, schedule and budget for your assigned program and projects. Understand priorities and create clear plans to deliver. Communicate with stakeholders and partners. Set and meet commitments.
* Partner with engineering teams to deliver working solutions in software, products and systems. Set schedules and create strong execution plans to develop products and features to bring to market.
* Create appropriate communications to update the business regularly on status, risks and support needed to be successful for the portfolio of programs.
* Lead the team to identify risks up front, manage and mitigate them and monitor residual risks and any issues that arise regularly.
* Facilitate and chair relevant program meetings, participate in agile activities where appropriate, develop communications and deliver to stakeholders.
* Draw on professional experience of scheduling, risk and task tracking platforms (MS PROJECT, SMARTSHEETS, EXCEL, etc) as well as content and engineering tracking systems (e.g. JIRA, CONFLUENCE, SHAREPOINT, etc).
* A bias to strong leadership, communication and interpersonal skills will exist in assessing success in this role along with the ability to work in a fast-paced environment.
Required Skills, Experience & Education:
* Team Leadership, ability to establish a leadership identity within the respective groups and overall stakeholder organizations and partners.
* Demonstrate the ability and track record of leading in project delivery and excellence in communication.
* Strong negotiation skills as well as ability to facilitate informed and timely decisions and mediating tradeoffs with various groups to deliver a product on time and ready for market.
* Exceptional collaboration, listening, written and verbal communication skills, including an ability to clearly communicate with both business and technical audiences.
* Experience working with remote and overseas teams and ability to engage across various cultural and language environments.
* Willingness to travel and participate in after-hours calls as required when working with partners in other geographic locations.
Preferred Skills, Experience & Education:
* Min. 5+ years professional experience leading large programs, including hardware, Services platform and software projects.
* Bachelors' degree in Business, Engineering or a related field with formal project management training (preferably PMP or similar qualifications).
* Strong preference for experience with devices, consumer electronics, manufacturing and consumer facing hardware, and/or software products.
* Working experience with project methodologies such as agile and related hardware development processes incl EVT/DVT/PVT framework awareness.
Learn about the Vivint Culture and why it’s a great place to grow your career!
Here are some highlighted perks you should ask us about:
* Free daily lunch and drinks on site
* Paid holidays and flexible paid time away
* Employee/Friends/Family Discounts
* Onsite health clinic, gym, gaming tables
* Medical/dental/vision/life coverage & 24/7 Medical Hotline
* 401(k) + Employer Match
* Employee Resource Groups
WORKING CONDITIONS:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
NRG Energy is committed to a drug and alcohol-free workplace. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
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