Job Description
This is a remote position with travel up to 90% of the time. Ideal candidate should live close to a US airport.
ABOUT SICK:
SICK is a leading global provider of intelligent sensors, systems, and services for factory, logistics, and process automation applications. With more than 1,000 patents, innovation and technology are at its core. This focus on innovation and “Sensor Intelligence” has allowed SICK to develop products for every phase of production in various industries.
COMPENSATION & BENEFITS:
The starting base salary range for this position is listed below. Actual starting salary will be based on a variety of factors including experience, skill set, education, and other job-related factors permitted by law.
Starting Base Annual Salary Range:
$46,480 - $69,025
BENEFITS:
SICK offers an outstanding benefits package including 17 PTO days, medical, vision, dental insurance, life benefits, a 401k retirement plan, and more.
POSITION SUMMARY:
This position has primary responsibility to support the various SICK Services and Products throughout North America.
RESPONSIBILITIES:
* Provide amazing customer service by effectively managing customer expectations.
* Support various Services Organization programs.
* Build support structures and populate with SICK equipment. Requires the use of hand tools and basic construction knowledge.
* Make electrical connections of SICK equipment.
* Configure SICK products utilizing laptop and configuration software.
* Provide onsite commissioning of installed equipment following established criteria.
* Perform onsite start-up support, monitor installed equipment for proper operation, and adjust as needed.
* Able to properly troubleshoot, diagnose, and replace SICK equipment.
* Regular attendance and timeliness.
* Provide accurate and timely service reports, timecards, and travel expenses.
* Attend required training sessions as assigned.
* Carry out other duties and responsibilities as may be assigned or required.
QUALIFICATIONS:
Education and Experience:
* Two-year college degree, technical school or equivalent work experience required.
* 0 – 3 years of prior field service experience.
Other Qualifications:
* This is a travel position and will require domestic and international travel upwards of 85% of time.
* Available to work alternative schedules including weekends, nights, and on-call hours.
* Strong communication, organizational, and interpersonal skills.
* Legally permitted to work in the United States.
POSITION SPECIFIC QUALIFICATIONS:
* Successfully attend and complete logistics automation initial product boot camp training class.
* Successfully attend and complete all assigned SICK training (LMS, SIA-Online, On-the-job, etc.)
* Successfully install, static test, and commission a minimum of as least two single line fixed depth of field scanners.
* Successfully install, static test, and commission a minimum of at least two single line auto-focus scanners.
* Successfully install, static test, and commission a minimum of at least two CDM module CLV based master/slave scanner systems.
* Technical Learning – Working knowledge of SOPAS and CLV Setup engineering software.
* Ability to read basic CAD designs, blueprints, wiring diagrams, and schematics.
* Demonstrate ability to complete administrative job requirements (Expense reports, daily reports, PMI’s, etc.) and other tasks as assigned.
* Demonstrate ability to assemble scanner system 80/20 frames.
* Ability to work in a team environment with senior technicians.
CORE COMPETENCIES:
Ethics and Integrity, Personal Growth and Learning, Customer Focus, Personal Accountability, Building Effective Relationships
If you thrive in a fast-paced, team-oriented work environment that offers challenges and the opportunity for growth, we are the place for you! Qualified candidates can apply online by clicking the apply online button. Visit us at www.sickusa.com.
Affirmative Action (AA)/Equal Opportunity Employer (EOE) M/F/D/V
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