Job Title: French Customer Service Coordinator
Reporting to: Team Leader
Job Location: Dublin
Role: Permanent Full Time
Hours of Work: Shift Work – Mon – Sun including nights every 6-8 weeks.
Salary: €39,000 inc shift allowance + bonus + pension, health-care and attractive package. (Training is 6 months Mon-Fri on-site and then hybrid when shift allowance will apply)
EXCELLENT OPPORTUNITY TO JOIN AN EXCEPTIONAL TEAM
Our client is seeking to employ Customer Support Advisers to join their team. This is an amazing chance to work with a team that is the heart of the business and excel at delivering a high level of customer service to our customers. Within the role you will be responsible for supporting our customer’s needs, via a variety of communication channels. The role will be Monday to Sunday working 5 days over 7 days. This is an excellent chance to join a fast-paced, demanding environment with excellent rewards and achievements based on your exceptional performance.
The Role:
* Deliver a high level of customer service and put the customers first at all stages of their journey
* Work closely with a diverse and vibrant team to meet the business expectations
* Communicate effectively between customers, our client, and the team
* Resolve queries at the first point of contact through various communication channels
* Provide administrative support to the team
* Professionally handle all enquiries and follow up on any issues efficiently
* Undertake additional tasks as delegated by the team leader
The Candidate:
* Experience working in a customer service role with the ability to provide excellent customer service
* Proficient in MS Office (i.e., Word, Excel)
* Fluent in English and French
* Excellent communication and interpersonal skills
* Enjoys working in a busy, fast-paced environment
* Great attention to detail and organization skills
If you are interested in this vacancy, please contact Emily Mason or apply via the link below.
Job Information
Job Reference: BBBH13538_1732537988
Salary From: £39000
Salary To: £44000
Job Industries: Multilingual & Call Centre
Job Locations: Dublin City Centre, Dublin
Job Types: Permanent
Job Skills: French Customer Service Advisor, French Speaker, French Administrator
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