DescriptionThis opportunity is with Oracle Financial Services Software, a separate company and majority-owned subsidiary of Oracle Corporation.
The Role : .
Global PAYplus application support - Technical / Functional • 10+ years working experience on GPP Application + Exposure to Java Programming language + Database + OS (Linux/Unix)• Software engineering experience and good knowledge of one or more programming languages • Knowledge of SDLC and ITIL a plus • Experience in Linux • Experience in MongoDB • Knowledge or Exposure to, Apache Kafka• Comprehensive and up-to-date knowledge of industry technologies for storage, networking, and processing• Experience with Application Servers and Web Servers • Exposure to cloud related technologies• Fluency in English. • Excellent customer interaction skillsAs an integral part of the support team you will be responsible for the following – Production support GPP Instant Payment transaction monitoring System Develop a strong understanding of customer's GPP Instant Payment program, policies and procedures, and requirements. • Execute the accurate processing of different types of alerts in accordance with standard operating procedures. • Suggest process improvements to achieve improved efficiency and accuracy. • Providing training to the team members and solving the day-to-day Business queries Prepare and deliver reports in line with key deliverables • Knowledge/prior exposure to Incident/Problem/Change Management.• Participate in Major incidents including tasks related to identifying and basic troubleshooting Infrastructure and application issues proactively • Provide RCA for Major Incidents as required• Ability to prioritize and manage multiple incidents Participate in emergency service and disaster recovery activities• Willing to work on shifts and on-calls• Demonstrated ability to multi-task, work under pressure and think analytically.Career Level - IC3ResponsibilitiesOperates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.