Main purpose of the role:
Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations.
The ideal candidate will have/be:
* Minimum 2 years experience in a management position;
* Good knowledge of Microsoft Office (Excel, Word);
* Experience balancing cash/tills;
* Excellent communication skills;
* Good delegation skills;
* Highly driven with a strong work ethic;
* An understanding of how to achieve KPIs and targets;
* Commerciality and brand awareness;
* Passion for grocery retail;
* Thrive in a fast-paced working environment.
Main duties:
* Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative;
* Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager;
* Implement planograms correctly and ensure the correct range is in place in store;
* Merchandise and present the store to the highest standard;
* Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace;
* Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment;
* Support Store Manager in the development and training of the team and in ensuring the smooth running of the store;
* Manage employee performance, giving regular feedback, recognition and encouragement;
* Deal with all customer queries efficiently, professionally and consistent with store policy;
* Understand achieving margins in all departments;
* Engage with new initiatives and embrace new ways of working.
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