Job Title: Clinical Nurse Manager 2 (CNM 2)
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Department: Medical/Surgical Inpatient Unit
Reports to: Assistant Director of Nursing
Overall Purpose of the Role:
Our mission is to deliver outstanding patient care in a setting where quality, respect, compassion, and care are at the heart of everything we do. The Clinical Nurse Manager is responsible for overseeing the effective, compassionate, and efficient delivery of care within the designated unit on a 24-hour basis.
This role encompasses clinical leadership, human resource management, and financial oversight.
Key Responsibilities and Deliverables:
Leadership: Lead and guide the unit's staff while aligning with the goals of the department, the service, and Hospital.
Patient Care: Monitor and evaluate patient care processes and outcomes to ensure the highest standards of care.
Staffing: Recruit and retain skilled, compassionate nursing staff, set performance standards, and promote fair labour practices.
Work Environment: Foster a safe, supportive environment with well-maintained equipment and efficient physical space.
Quality Improvement: Actively engage in continuous quality improvement and risk management programs in collaboration with the multidisciplinary team.
Financial Oversight: Manage the unit's budget, control expenditures, and adjust staffing patterns to optimise productivity.
Compliance: Establish and monitor internal controls to ensure departmental compliance with hospital policies.
Additional Duties: Perform other related responsibilities as required.
Clinical Responsibilities:
The post holder is required to adhere to The Professional Scope of Nursing and Midwifery Practice Framework (NMBI, 2015) and contribute to:
Identifying and addressing quality, policy, and guideline issues.
Evaluating current practices against established best practices.
Establishing and upholding standards through structure, process, and outcome evaluations.
Participating in hospital, regional, and national audits.
Supporting the Hospital-Wide Accreditation Cycle.
Engaging in health promotion initiatives.
Interpersonal and Team Relationships:
Maintain effective working relationships with internal departments, physicians, patients, families, and external agencies.
Communicate with the Nurse Supervisor or Director of Nursing as necessary.
Demonstrate effective task delegation skills.
Collaborate with multidisciplinary teams to maximise patient outcomes.
Participate in unit-based and interdepartmental quality improvement activities.
Support and assist colleagues as needed.
Professional and Personal Development:
Attend mandatory education sessions punctually.
Maintain a professional portfolio and uphold the hospital's professional standards.
Identify and propose relevant nursing research topics.
Educate patients and families whenever possible.
Participate in professional development opportunities and training days.
Act as a mentor or supervisor for students and new staff members.
Engage in performance reviews with the Assistant Director of Nursing.
Additional Responsibilities:
Demonstrate effective time management skills.
Maintain a professional appearance and adhere to the hospital dress code.
Follow hospital guidelines regarding attendance and punctuality.
Stay informed by attending staff meetings and reviewing communications.
Participate in hospital-mandated in-service training.
Remain adaptable to assist other units as needed.
Wear identification badge while on duty.
Person Specification:
Qualifications: Valid NMBI Registered General Nurse license.
Postgraduate qualification in management (preferred).
Experience: Minimum of five years of clinical experience.
At least two years of progressive management experience.
Proficiency in written and spoken English.
Demonstrated abilities in teaching, leadership, critical thinking, problem-solving, and professional development.
Proven capacity for multitasking.
Key Competencies and Skills:
Teamwork: Ability to collaborate effectively with multidisciplinary teams; motivated and innovative approach to responsibilities.
Communication: Excellent communication skills with the capacity to convey information clearly and succinctly; understanding of change management principles.
Planning and Organisation: Strong organisational skills, effective planning, and time management; flexible approach to internal rotations and work schedules.
Knowledge: Relevant, recent experience in the specialised area and an acute care setting; awareness of national strategies pertinent to nursing care.
Patient Focus: Commitment to providing care with dignity and respect; demonstrated empathy for patients, families, and colleagues.