Job Specification: Sales Administrator
This is a crucial role in supporting the sales team and ensuring the smooth operation of sales activities.
Key Responsibilities:
* Process Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required information is complete.
* Provide Customers with Sales Acknowledgement's: Send sales acknowledgements to customers with confirmed pricing and lead times.
* Maintain Customer Database: Update and maintain the customer database by entering new customer information, updating contact details, and recording interactions and sales activities.
* Handle Enquiries and Correspondence: Respond to customer enquiries promptly and professionally via phone and email. Provide information about products, pricing, availability, and delivery schedules.
* Assist in Sales Reporting: Prepare and generate sales reports, including sales performance and customer analytics.
* Sales Support: Provide administrative support to the sales team. Assist with sales forecasting and budgeting.
Requirements:
* 5+ years in sales support or customer service roles.
* Third-level qualification an advantage but relevant experience will be considered.
* Advanced knowledge of order processing and ERP systems.
* Advanced knowledge of Microsoft Excel and MS Office suite.
* Excellent written and verbal communication skills with the ability to work effectively in a fast-paced environment.
About Us:
Future Plastics is a cutting-edge aerospace plastics manufacturing company committed to delivering high-quality, lightweight components for the aerospace industry.