Job Title: Installation Planning Coordinator
Description:
We're seeking a proactive and detail-oriented Installation Planning Coordinator to support our customers through their onboarding journey, ensuring a seamless installation process.
In this role, you'll be the key point of contact from application to scheduling, conducting desktop surveys, generating installation quotes, and ensuring compliance—all while maintaining our high completion rate.
This is an exciting opportunity in one of the UK's fastest-growing industries. As a customer-focused individual with excellent communication skills, you'll thrive off providing exceptional service for our customers.
You'll enjoy working in a fast-paced environment, using your analytical skills to identify and solve problems, and collaborating with internal teams to ensure smooth project execution.
Our ideal candidate is a self-starter who is independent, innovative, and environmentally conscious, with a passion for the EV industry.
Key Responsibilities:
* Coordinate customer onboarding journeys to ensure seamless installation processes
* Conduct desktop surveys to gather essential information
* Generate installation quotes and manage project timelines
* Maintain compliance with industry regulations and standards
* Collaborate with internal teams to ensure smooth project execution
Benefits:
1. Competitive salary (£23,860.64 per annum)
2. Generous annual leave entitlement (24 days increasing to 26 days with service)
3. Pension scheme with employer contributions (5%)
4. Financial benefits, including free life assurance and employee referral scheme (£1,000 per referral)
5. Wellbeing & lifestyle services, including 24/7 GP service and mental health support
6. Motoring benefits, including exclusive vehicle-leasing schemes and discounted repairs
7. Wagestream: A free financial wellbeing app for better control over pay and shopping discounts