Job Overview
We are looking for a Night Auditor to join our crew. Moxy is all about creating cool, energetic, communal spaces with a “Crew” who helps guests have some fun. Being a Moxy Crew Member means more than just hooking guests up with extra towels. We’re looking for people who: Always think outside the box; Live in the now and know what’s next; and have high energy and a fearless do-it-yourself attitude. Our cool places need personalities, not staff. Confident communicator comfortable in a fast-paced service-focused role. Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.
Main Tasks & Responsibilities
* Helping guests and creating positive experiences.
* Excellent written and verbal communication, interpersonal and team player skills.
* Ability to work on your own and as part of a team.
* Proactive, ‘hands on’ approach and reliable.
* Excellent standards and able to follow the Company’s Brand Standards.
* Complete night audits.
* Manage checking guests in/out the Moxy and Residence Inn way.
* Serve food and beverages to company standards.
* Follow all food safety, licensing and health and safety policies to work safely.
* Supporting other Crew Members.
* Carry out the cleaning of areas as requested.
* Security checks at regular intervals with special emphasis on security, fire, and safety.
* To show willingness to take on additional responsibilities when necessary.
* Promote and support the Moxy brand & the Marriott Bonvoy loyalty program.
We’re looking for someone with Moxie, which is all of these things:
* Have high energy and a fearless do-it-yourself attitude.
* Good with people and enjoy chatting with guests.
* Skilled multitasker who can balance hard work with great service.
* Know being relaxed isn’t the same as being lazy.
* Clear communicator fluent in English (and other languages a plus!).
Useful Experience
* Experience within the service industry.
* Knowledge of hotel systems such as Opera and/or Micros.
* Knowledge of Food Safety & Licensing laws.
* Personal experience of travel and the travel industry.
#ATTHEMOXY we created a free-spirited place where our guests can do all that crazy stuff they would never think of doing at home, together with likeminded spirits they had otherwise never met, that is why we call them our Fun Hunters! The Wi-Fi is speedy and the cushy beds are freshly made, but more importantly, the bar is always open and ‘the crew’ is always on duty to serve. Our crew can do it all! Bartender, greeter, front desk attendant, speedy internet surfing problem solver… all you, all of the time.
Residence Inn by Marriott is an extended stay brand whereby our guests stay for longer periods of time. It is up to us to make them feel at home with our family of associates! All rooms are suites with more living and working space than you would find in any other hotel room, including a fully equipped kitchen in every suite! Our guests (the Maximizers) want to Maximize their stay and we are here to help them do that, by offering grocery services, complimentary daily breakfast and of course our City Centre location!
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