About the roleTesco is a values-led business committed to building a better Tesco and supporting our colleagues in Serving Ireland’s Shoppers a Little Better Everyday. We aspire to create an emotional connection with our customers and colleagues, helping to make their lives more manageable and enjoyable. Tesco Ireland is dedicated to developing individuals' talents and supporting professional development as a dynamic business that values strong leadership skills and an entrepreneurial attitude.Tesco Ireland is currently seeking to appoint a Line Manager for ______ who will have responsibility for supporting and leading a department and a team of people to deliver the best shop for our customers.Key Accountabilities:Lead and coach your team to deliver the best Shopping Trip for customers by ensuring great service, standards, and availability.Deliver all key performance indicators for your departments.Lead a team, making decisions every day that support them in their jobs.Deliver the training plan, ensuring all colleagues receive quality training, are validated to do their job, and have an up-to-date training card.Ensure all processes, routines, and systems for your departments are completed accurately and timely.Plan every seasonal, trade-driving, and promotional activity to achieve maximum sales, impact, and presentation.Responsible for all safe and legal routines for your departments, ensuring plans are in place to address any identified issues.Ensure that colleagues understand the importance of the “what” and the “how,” have objectives, regular reviews, career discussions, and a live PDP.Provide regular coaching and feedback across the store, improving the skills of your team.Coach your team, giving them the confidence to call out behavioral issues and improve the shopping trip for customers.Create an environment that encourages innovation and personal growth.Role model a culture where customers love to shop and colleagues love to work.Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.You will be responsible forAlways put the customer first and consider them in everything you do.Get to know your customers and serve them with pride.Help to ensure products and services are available for customers at all times.Handle all products with care to maintain quality and ensure they reach the customer in the best condition.Keep the shop floor and back areas clean and tidy at all times.Using the training you receive, follow department routines and processes.Follow all company policies and adhere to Health and Safety routines.Support your colleagues by helping in other departments as needed.You will needExperience:Must have previous management experience.Demonstrated track record of:Being passionate about delivering the right way for customers and colleagues.Being adaptable and agile in your thinking.Delivering key objectives in a fast-paced environment.Being the ‘Go To’ person for all queries for your department.Shaping and influencing at the most senior level.Previous retail experience preferred.Leadership Skills & Style:Build strong relationships with colleagues inside and outside of your store.Be warm and welcoming in every interaction with colleagues and customers.Use energy and resilience to maintain momentum in challenging environments.Inspire confidence in those around you by doing the right things.Encourage creativity and new ideas among your team.Live Tesco’s values as a humble leader.What’s in it for youWe offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:Competitive SalaryBonus Scheme*Colleague Clubcard 10% discount (including a 2nd card for a family member)*Life AssurancePension Scheme*Save As You Earn Scheme*Paid Family LeaveBike to WorkLong Service AwardsCommuter SchemeWellbeing Initiatives*Entry requirements and rules of the scheme apply.About usOur vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or on the move. Our core purpose is “Serving our customers, communities, and planet a little better every day.” Serving means more than a transactional relationship with our customers; it means acting as a responsible and sustainable business for all stakeholders.Tesco has operated in the Irish retail market since 1997, employing over 13,000 people across 163 stores nationwide. We partner with over 500 Irish suppliers, supporting almost 13,000 farming families in Ireland.We pride ourselves on an inclusive culture where everyone feels able to be themselves, embedded in our values. We are building an inclusive workplace that celebrates the cultures, personalities, and preferences of our colleagues.We have embraced a blended working week, combining office and remote working. Please talk to us about how this can work for you.
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