Job Description
Globally known pharmaceutical company is seeking a German-speaking professional to join their Order Management department. No previous experience required - full training provided.
The Role
* In this role, you will be the primary contact for business-to-business (B2B) customers, ensuring their orders are processed accurately and in a timely manner.
* Administration tasks are significant parts of the role, hence attention to detail is essential.
* The customer service element differs from a typical call centre: There is no ticketing system. While processing orders and performing everyday tasks, you will take occasional customer calls and emails.
Requirements
* An ideal candidate is someone who genuinely cares about people, with good communication skills and English proficiency.
* Any kind of previous experience in a fast-paced office environment or customer-oriented role is desirable but not mandatory.
* A can-do attitude, resourcefulness, and willingness to learn are key.
Benefits
* Base salary €32,640 per year
* Regular office hours: Monday to Friday (8am – 4pm or 9am – 5pm)
* Hybrid model: 3 days per week from the office in Dublin 22, and 2 days from home
* After successful onboarding and probation, you can request to work up to 6 weeks / 30 working days from abroad (T&C apply)