Within this role you will manage a team responsible for the day to day maintenance and development of new functionality for Regeneron's IOPS IT Applications. Responsible for managing the application portfolio and the associated support staff. Responsible for driving the development of the strategic vision for applications in collaboration with key IOPS stakeholders.
As a Senior Manager within IT Applications, a typical day might include, but is not limited to, the following:
* Providing high quality support to the system owner and end-users. This includes user management, troubleshooting problems, training, and managing change requests, particularly within Oracle systems.
* Managing a team of FTEs and contractors in order to meet end user requirements.
* Maintaining the accuracy of system documentation, including user requirement specifications, detail design specification, configuration specifications, test plans, and summary reports.
* Working with the validation department to ensure that Oracle applications are implemented in accordance with regulatory requirements and IOPS SOPs.
* Working with system owners to prioritize change control requests, releases and enhancements and ensures their timely completion.
* Developing, implementing and driving operational rigor and discipline using metrics and other operational controls as needed.
* Presenting status of system operations and project status to executive stakeholders and ensuring alignment of resources to key priorities.
* Developing continuous improvement ideas that improve team performance and efficiencies, particularly in the context of Oracle applications.
* Ensuring projects are completed on time and within budget.
* Contributing to strategic vision and direction of the IOPS IT Applications and helping to manage the delivery of the strategic objectives, with a focus on Oracle systems.
* Managing global applications support staff.
* Mentoring, coaching and developing staff.
* Ensuring staff compliance with regulatory, corporate, and IOPS policies and procedures.
* Working with staff in the development of annual goals.
* Performing monthly staff performance reviews and developing annual performance evaluations of staff.
This role might be for you if:
* You demonstrate knowledge and experience of using Oracle.
* You possess logical troubleshooting and problem-solving skills.
* You have excellent analytical, written and oral communication skills.
* You demonstrate an ability to manage and lead teams.
* You have strong project management skills and can work in a GMP/GXP environment.
To be considered for this opportunity you should have a BS/BA in Information Technology or related field and 8+ years of relevant experience or equivalent combination of education and experience, with 3+ years of those managing systems.
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