O'Reilly's Retail Group requires an experienced Full-time Barista / Cafe Assistant to join their team in Midleton, Co. Cork.
MAIN PURPOSE OF POSITION:
To operate within the coffee department efficiently, effectively, and hygienically to ensure customer satisfaction at all times with the highest standards of service and products.
Customer Care
1. To serve customers in a friendly and efficient manner providing an exceptional standard of customer care.
2. Assist customers with queries regarding fresh food products.
3. To communicate with the customers in an effective and welcoming manner.
4. To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate.
5. Ensure products are served to customers in line with Food Hygiene Requirements.
6. Maintain knowledge of current sales and promotions.
Operational
1. Know coffee offering and promotions in store.
2. Providing exceptional standards of customer care.
3. Ensure food hygiene practices are complied with and records maintained.
4. Ensure the food area is presented to an excellent standard.
5. Stock management in line with company guidelines.
6. To accurately compute sales prices, total purchases and receive & process appropriate payment from the customers in line with cash register and/or cash handling policy.
7. Ensure compliance with all Health & Safety requirements.
The ideal candidate will possess the following attributes:
1. Barista experience is required.
2. Knowledge of Food Hygiene is required.
3. Excellent communication & interpersonal skills.
4. Enjoys working in a fast-paced environment with the ability to multi-task.
5. A highly motivated self-starter, who is proactive and flexible.
6. Strong numerical ability and attention to detail.
7. Organised with the ability to work both as part of a team and on own initiative.
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