Main Responsibilities
As the primary IT contact for industrial functions, you will be responsible for resolving issues, driving enhancements, and improving support across various IT-related areas, including:
* Application support: Ensuring the smooth operation of MES applications, such as Siemens, WISE MES, GEA, and Wonderware.
* Infrastructure support: Maintaining servers, desktops, and laptops with up-to-date security patches, antivirus software, and versions.
* Service delivery: Supporting all aspects of hardware, including CISCO, Siemens, PLCs, and VPNs.
You will also be involved in new project initiatives, upgrades, and enhancements for MES applications, collaborating with both local teams and external partners. Additionally, you will ensure that security measures are in place on all devices, including Firewalls, Wifi, LAN, and WAN.
Key Skills and Qualifications
To excel in this role, you should possess:
* A Diploma or Degree in IT or a related technical discipline.
* Experience in an FMCG environment, preferably with high-volume, high-tech manufacturing experience.
* Industrial IT work experience in a GMP manufacturing environment, with proficiency in MS Office tools and numerical ability to record, interpret, and analyze key process data.
This is an excellent opportunity for individuals who thrive in fast-paced environments, have a strong problem-solving aptitude, and are eager to drive innovation and change within the organization.