Company Overview
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Our journey has only just begun. We are committed to making the world work better for everyone.
Job Description
We believe it's our great people that will keep us growing at an incredible pace. That's why we're looking for talented individuals to join our Sales A-team.
The Enterprise Sales Associate is part of the global Digital GTM organization and teams up with Account Executives (AE) to drive new sales revenue. The ESA has two key functions: driving business in existing, under-penetrated, and suspect Enterprise accounts; and sourcing net new opportunities through prospecting efforts.
The ESA will be responsible for building quotes and proposals, creating strategic account plans, running business reviews, and working alongside the greater account team comprised of the Account Executive, Solutions Consultant, Solution Sales, Renewal Sales, Customer Success, and Sales Development.
Key Responsibilities
* Learn from experienced Sales professionals by being part of the team supporting and driving large Enterprise accounts through every stage of the selling process and customer journey.
* Create formal networks with key decision makers and continually build a strong understanding of all aspects of the selling process.
* Prospect under-penetrated Enterprise accounts and/or cross-sell new business unit applications.
* Provide 'on demand' sales support to customers.
* Support Customer Success Managers and Renewal Reps to ensure health and retention of customers.
* Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their digital transformation roadmap.
* Identify the right specialist/support resources to bring into a deal, at the right time.
* Drive sales process management, opportunity closure, and ongoing account management to ensure customer satisfaction and help drive additional revenue streams.
* Invest in yourself by continuing to develop your skills through formal training, coaching, and feedback.
Qualifications
1. Prior experience establishing trusted relationships with current and prospective clients as well as internal teams.
2. Ran full cycle sales deals for 1-2+ years.
3. Cohesive and focused on personal development to learn new skills.
4. Ability to understand the