Contract Duration: 3 months, Remote Work Opportunity with a Multinational Tech Company.
We are seeking a skilled Program Manager to support all EMEA regions from a Field Insights perspective.
Job Description
This role is responsible for:
* Supporting all EMEA regions from a Field Insights perspective, including bi-weekly rhythms with Field Leadership and CSAM triage management for Premium Customers.
* Capturing pipeline signals throughout the month for all customers and passing those signals to the Demand Planning Team.
The successful candidate will also be involved in:
* Interfacing with the Sales Team, managing incoming demand, and helping to resolve customer escalations related to capacity.
* Working closely with Senior Leadership in the field across EMEA.
Candidate Requirements
To be considered for this position, candidates should have:
* A minimum of 6-10 years of experience in a relevant field.
* The ability to navigate complex team dynamics and work effectively with diverse personalities.
* Strong analytical and problem-solving skills, with a focus on driving critical milestones and improving efficiency.
* Excellent communication and presentation skills, with experience presenting to management and stakeholders.
Key Skills and Experience
The ideal candidate will possess:
* Proficiency in data analysis, CRM data, and sales pipeline management.
* The ability to translate technical and business needs into actionable solutions.
* Experience working with Azure (preferable).
Performance Indicators
The success of this role will be measured by:
* The level of efficiency improvements delivered within the team.
* The amount of qualitative clarity in processes and frameworks both within and across teams.
* Meting deadlines and delivering high-quality results.