Location/Office Policy: Central Park / Hybrid Working
* Change is at the heart of everything we do in AIB. The Governance, Data and Insights team provide oversight of changes delivered across the organisation. The activities are dynamic, rewarding and fast paced.
* As a Senior Business Analyst / SME you will support the running of Clarity, AIB’s project and portfolio management application.
* Duties of the role holder will both run and change activities relating to the Clarity portfolio management tool.
What is the Role:
* As a Senior Business Analyst / SME you will support the running of Clarity, AIB’s project and portfolio management application.
Key accountabilities:
* Support daily monitoring and support activities related to the Clarity application.
* Oversee and manage the change roadmap for Clarity, including co-ordinating both onshore and offshore application development teams.
* Coordinate, prioritise and schedule activities with development team as required. Participate in prioritisation process for change roadmap and pivot according to business needs.
* Document all Business Requirements for all Clarity implemented change.
* Support the development of Solution Design and secure approvals as required.
* Coordinate testing of new Clarity functionality and the remediation of any bugs / defect fixes. Coordinate business acceptance and any associated deployment planning, post deployment validations as required.
* Stakeholder management - engaging with stakeholders to take ideas from inception to design and implementation in Clarity. Coordinate meetings / workshops to review and document requirements.
* Identify and engage with impacted stakeholders for each change / project, including gathering required approvals, business readiness reviews, required communications and identify all downstream impacts of delivered change.
* Document updates for each project / change and ensure impacted guidance documents are maintained and updated - user guides, process maps.
What you Will Bring:
* 3+ years experience in a Business Analyst role.
* Strong business process mapping experience.
* Strong experience in analysing IT applications and recommending solutions to support business needs.
* Prior experience in Change Management preferred.
Why Work for AIB?
We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.
Some of our benefits include:
* Variable Pay
* Employee Assistance Programme
* Family leave options
Key Capabilities:
* Decision Making: Analyses complex scenarios and makes evidence-based decisions that incorporate senior stakeholder inputs. Escalates decisions that cannot be resolved to the relevant governance fora.
* Problem Solving: Actively manages the design and solution issues that arise throughout the change lifecycle in order to deliver solutions that meet requirements and improve business outcomes. Challenges the status quo and introduces changes to processes, ways of working, engagements and solutions.
* Communication: Strong communication skills required to ensure stakeholders are kept informed of changes and any potential issues which may arise. Ability to translate ideas into detailed requirements and work with technical team to agree appropriate solution design.
* Change Management: Understand the end-to-end impact of changes which are delivered, in order to ensure appropriate communication, support and training is available.
Application deadline: Wednesday 23rd of April.
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