As a Sr. Solutions Engineer at Fingerprint, you will play a critical role in driving the technical sales process and ensuring the company achieves its growth targets. Your expertise will support customers and sales executives, positioning Fingerprint as a trusted advisor throughout the sales journey. By presenting and explaining Fingerprint features to prospective customers through demos, you will effectively showcase the value proposition of our solutions.
Responsibilities:
Attend customer discovery, requirements gathering, and technical calls to understand customer pain points.
Translate customer pain points into solutions using Fingerprint, demonstrating how our technology can address their needs.
Lead Proof-of-Concept (POC) integrations with customers' tech stacks to showcase the value and efficacy of our solutions.
Build trust with various customer teams and act as a trusted advisor to both customers and sales executives.
Collaborate cross-functionally to streamline and improve the sales process, working closely with account executives.
Respond to Requests for Proposals (RFPs), Requests for Quotes (RFQs), and Requests for Information (RFIs).
Attend and present at conferences to represent Fingerprint and promote our solutions.
Demonstrate problem-solving skills while addressing customer issues and ensuring customer satisfaction.
Act as a liaison between the sales and marketing teams, providing valuable insights for effective collaboration.
Develop demos that showcase how customers can utilize Fingerprint to enhance their businesses.
Train and educate new hires on the technical aspects of Fingerprint and various use cases.
Qualifications:
At least 5 years of relevant experience in a similar role, preferably in a pre-sales, solutions engineering, or technical consulting capacity.
Experience working with enterprise customers, with a proven track record of influencing and closing 6-figure deals in collaboration with sales teams.
Technical background with the ability to read, understand, and communicate code-related concepts effectively - while this role does not require hands-on coding, you must be comfortable navigating and interpreting technical documentation, APIs, and code snippets.
Strong analytical skills to translate technical challenges into business requirements and communicate them effectively to both internal and external engineering teams.
Excellent presentation and storytelling skills, with the ability to demonstrate technical solutions in a compelling and customer-centric manner.
Customer-centric mindset, with the ability to identify pain points and provide solutions within the Fingerprint framework.
Problem-solving mindset, with a proactive and self-starter attitude to navigate complex technical conversations.
Ability to thrive in a fast-paced, evolving industry, working collaboratively across teams.
Strong verbal and written communication skills, with the ability to simplify complex technical concepts for diverse audiences.
Proven experience working cross-functionally, translating customer needs into actionable insights for internal stakeholders.
Entrepreneurial spirit and results-driven approach.
This is a remote role with the flexibility to work from anywhere.
Compensation Range
$85k - 95k Base + OTE For cash compensation, we set standard ranges for all US based roles based on function, level and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.