Job Description
Looking for a new and exciting challenge in the insurance industry? We are currently seeking an experienced professional to join our well-established insurance organization in an Operations role.
We are currently seeking a highly experienced and skilled candidate for an Operations role in a well-established insurance organization. The successful candidate should possess a minimum of 3 years of experience in operations or service delivery-type roles within an insurance call center environment.
Key Requirements:
1. A proven track record of delivery and productivity improvement in a contact center environment.
2. Demonstrated ability to engage with stakeholders at a senior management level.
3. Relevant accreditations such as APA or CIP would be desirable.
4. A good knowledge and understanding of retail insurance products, ideally.
5. Familiarity with the local regulatory context and requirements.
This is an exciting opportunity for an experienced professional to make a significant impact in improving customer experience and service delivery in a dynamic and fast-paced environment. If you meet the requirements listed above, please apply for this role.
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
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