What's the opportunity?
At Intercom, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary Messenger teams, building and iterating on our AI-first Messenger platform.
You will primarily focus on building features in our React Messenger front end with a Rails backend. Working closely with designers, product managers, mobile engineers in Messenger, researchers, and data analysts.
What will I be doing?
As an experienced engineer you will:
* Own problems end to end, working with design, product, and other engineers on our team to solve the biggest problems for our customers.
* Write and ship high quality, well tested React features for our web Messenger.
* Develop technical plans and contribute to our React architecture, keeping up to date with the new tools, frameworks and best practices.
* Be comfortable writing backend software. We use Ruby for Intercom’s backend and we look for engineers to be able to unblock themselves end to end.
* Ship a change to production on your first day and a feature in your first week. That “day one” change is automatically deployed to production along with 100 other deployments (on average) each weekday
* Grow your team’s capacity by mentoring other engineers and interviewing candidates. This is a chance to be an integral part of building and growing a team.
What skills do I need?
* Experience with a backend programming language required
* Deep knowledge of JavaScript and React
* Passion for building and shipping excellent UX/UI
* 4+ years of industry experience in a software engineering role, preferably building a SaaS product. You can demonstrate significant impact that your work has had on the product and/or the team.
* Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Intercom are pragmatists who work closely with others on cross-disciplinary teams
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)
* Competitive salary and equity in a fast-growing start-up
* We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
* Regular compensation reviews - we reward great work
* Pension scheme & match up to 4%
* Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
* Flexible paid time off policy
* Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
* If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
* MacBooks are our standard, but we also offer Windows for certain roles when needed.
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