My client is seeking to appoint an experienced AR / Credit Controller on a permanent basis.
Candidates will need to have a minimum of 2-4 years' experience in a similar role.
Strong Excel skills are required for this position.
Key Responsibilities:
Invoicing and Billing:
* Generate and issue accurate invoices for vehicle leasing contracts and any associated charges (e.g., maintenance, rentals, fuel).
* Ensure invoices are sent in a timely manner according to agreed internal SLA’s.
* Address any billing inquiries or discrepancies raised by customers within agreed timeframes.
* Escalate any customer queries to other departments within the organisation to get a resolution.
Collections and Payment Follow-Up:
* Monitor aging reports and ensure timely collection of outstanding payments from customers.
* Proactively follow up with customers to ensure payments are made by the due date, including phone calls, emails, or written correspondence.
* Escalate accounts to management and customer success team if payments become significantly overdue.
Cash Application:
* Accurately apply incoming payments to customer accounts.
* Ensure payments are properly matched to invoices and adjustments are made in the accounting system as necessary.
* Resolve any payment discrepancies or issues, including handling over-payments, underpayments and invoice credits.
* Regularly reconcile accounts receivable records to ensure that all payments are accounted for.
* Investigate and resolve any discrepancies between customer payments and invoices.
* Maintain accurate records of all transactions and provide support for any internal or external audits.
Customer Account Management:
* Maintain up-to-date customer account information, including payment terms, contact details, and credit status.
* Work closely with other departments (sales, customer service, and credit) to ensure customer accounts are properly maintained and accurate.
* Ensure that any customer complaints or payment issues are handled promptly and professionally.
Reporting and Documentation:
* Maintain accurate and organized records of invoices, payments, and communications with customers.
* Prepare regular reports on outstanding balances, aging accounts, and collection progress.
* Assist in monthly and year-end closing processes by ensuring all receivables are accurately accounted for.
* Reconcile the company bank accounts on a daily and monthly basis.
* Participate in month end reconciliations of nominal ledger accounts.
Process Improvement:
* Identify opportunities to streamline accounts receivable processes to improve efficiency and reduce errors.
The Person
Skills:
* 2-4 years of experience in accounts receivable or a similar accounting role, preferably in the vehicle leasing or automotive industry.
* Strong knowledge of accounts receivable processes, including invoicing, collections, and cash application.
* Strong excel experience including pivot tables and vlookups.
* Experience using accounting software.
* Excellent attention to detail and organizational skills.
* Strong communication skills, both written and verbal, with the ability to interact professionally with customers.
* Ability to work independently, manage time effectively, and prioritise tasks.
* Any other ad hoc duties as they fall due.
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