My client is seeking an experienced Workplace Coordinator to join their team in Dublin 2 on a temporary basis.
The successful candidate will be responsible for providing exceptional hospitality-driven services, including access assistance, meal coordination, event planning, and offsite management.
This is a fully on-site position with a focus on ensuring a seamless experience for employees and guests.
Key Responsibilities
1. Managing In-Office Experience: Provide access assistance, serve as the primary point of contact for employees and visitors, and ensure a warm and welcoming atmosphere.
2. Event and Meeting Coordination: Serve as a contact point for offsites, events, and meetings, manage setup requirements, and provide hands-on support for events, room configurations, and deliveries.
3. Hospitality Services: Manage meal coordination for employees, including lunch catering, special dietary requests, and meal ordering for meetings and events. Oversee the stocking of snacks and beverages and collaborate with vendors and providers to ensure high-quality service delivery.
4. Managing Workplace Operations: Address employee requests in coordination with property management, conduct regular office audits, and ensure all facilities issues are promptly resolved. Coordinate with building management to ensure quality services, compliance with lease obligations, and collaborate with IT, AV, and Security departments for any operational needs.
5. Employee Experience & Support Services: Monitor and respond to tickets, emails, and calls, routing requests appropriately. Assist with or manage special projects as needed, contribute ideas to enhance team productivity, efficiency, and service quality, and ensure the accuracy, production, and retention of key program materials.
Requirements
1. 2+ years of experience in Workplace Operations, facilities, or office management.
2. Excellent customer service skills with a pleasant and calm demeanor.
3. Previous experience with event assistance and coordination.
4. Broad knowledge of Workplace Operations policies and procedures.
5. Ability to work in a flexible, positive, and team-oriented environment, embracing process improvement.
6. Strong organizational and multitasking skills.
7. Proactive self-starter with minimal supervision.
8. Excellent communication skills (verbal and written).
9. Proficient in Google Suite.