We are currently recruiting for a Full Time Assistant Accommodation Manager to join our growing team at Kilkea Castle, a certified Great Place to Work. Our team members are the heart of our hotel and the core of our success.
Job Title: Assistant Accommodation Manager
Reporting to: Accommodation Manager
Key Responsibilities:
* Manage the daily activities of the housekeeping department to include appropriate cleaning of all rooms and public areas.
* Conduct daily walk arounds to ensure we adhere to the level of cleanliness expected.
* Perform spot checks and report all maintenance issues to the maintenance department.
* Train new housekeeping staff members to the required standard outlines in the departmental SOPs.
* Management and coaching of all employees to ensure they are meeting required standards.
* Ensure sufficient staffing is present to meet daily business demands.
* Liaise regularly with duty managers regarding any requests or issues that may arise throughout the day.
Requirements:
* Previous experience in a similar role in a 3 or 4 star hotel preferred.
* Working knowledge of Hot Soft or similar hotel software an advantage.
* Valid work permit for a minimum of 12 months required.
* Ability to maintain a high level of confidentiality, prioritise and organise work assignments, delegate and check work.
* Good communication and leadership skills, and a passion for customer service.
Benefits:
* Staff Discounts
* Gym Meal Allowance / Canteen
* Parking Paid Holidays
Kilkea Castle is an equal opportunities employer.